State Farm® Insurance Agent Peter Bortnem
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
RossMaggie Gehlen
May 30, 2024
1
out of
5
rating by RossMaggie Gehlen
"***WARNING**** Please stay away from State Farm The company itself is Horrible at servicing it's customers. They make it very difficult to make a claim Note* I'm not customer I am a contractor.. Peter and his staff are nice, and professional. It's state farm claims adjusters im speaking about. The whole process has been very difficult.."
We responded:
"We're sorry to hear about your negative experience, even though you haven't been a customer. We strive to provide the best service to all our customers and take feedback seriously. - Peter"
Jeff Altrichter
January 22, 2024
5
out of
5
rating by Jeff Altrichter
"Friendly local agent! Always helpful and welcoming."
We responded:
"Thank you Jeff! Your positive review means a lot to Heather, Dori, Sandy, Nate, and me. We continually look for ways to improve and I hope you'll let me know how we can make your experience even better. Thanks again, Jeff. We appreciate you - Peter"
Gene Narr
November 20, 2023
5
out of
5
rating by Gene Narr
"State Farm team has been great treating me like family through home and auto claims down to the small things like sending holidays cards and checking in periodically to see how things are going:)"
We responded:
"Hi Gene, Thank you for sharing your feedback. Your kind review means so much to us. Dori, Sandy, Carla, Cassandra and I sincerely appreciate it and we appreciate you! If there is anything we can do to make your experience even better, please let us know. Thanks again, Gene! - Peter"
Beth Keith
November 6, 2023
5
out of
5
rating by Beth Keith
"The team at Peter Bortnem's office is great to work with. They are always very responsive, both by phone or email and made it easy to file a claim. Dori periodically checked in through my claim process to be sure things kept moving along and that all my questions were answered."
We responded:
"Thank you Beth! Your positive review means so much to Dori, Sandy, Cassandra, and me. I'm fortunate to work alongside these wonderfuly caring people and your comments are a reflection of their efforts to provide a remarkable experience. If there is anything we can do to make your experience even better, please let me know. Thanks again, Beth. We appreciate you! - Peter"
arianna marie
August 1, 2023
5
out of
5
rating by arianna marie
"Quick response and the agents go out of their way to ensure a fair price!"
We responded:
"Thank you Arianna! Sandy, Dori, Carla, and I sincerely appreciate your feedback. I'm truly fortunate to work alongside these amazing people, and your comments are a reflection of their efforts to provide a remarkable experience. Thanks again Arianna. We appreciate you! - Peter"
Jackie Decker
June 8, 2023
5
out of
5
rating by Jackie Decker
"Have always had a good outcome with everyone at State Farm. They were there to help me out with some personal issues concerning my son last year. So appreciated."
We responded:
"Thank you for your kind review Jackie. Dori, Carla, Sandy and I sincerely appreciate it. I'm truly fortunate to work with this amazing team and your comments are a reflection of their commitment to our customers and State Farm. Thanks again Jackie. We appreciate you! - Peter"
Robert Tumberg
May 19, 2023
5
out of
5
rating by Robert Tumberg
"Thank you for making me feel like a part of the State Farm Family."
We responded:
"Thank you Robert! Your thoughtful review means so much to Carla, Dori, Sandy and me. We continually look for ways to improve and I hope you'll let us know how we can make your experience even better. Thanks again, Robert. We appreciate you! - Peter"
Katie Cottingham
May 17, 2023
5
out of
5
rating by Katie Cottingham
"Great people to work with, they don’t have you waiting on hold. It feels more like a personal experience. They explain things easily and get right to the point and make working with them so easy! All are very friendly!"
We responded:
"Hi Katie! Thank you so much for providing feedback. Your thoughtful review means so much to Carla, Dori, and Sandy. They work very hard to provide a Remarkable experience and I'm fortunate to work with them. Thanks again, Katie. We appreciate you! - Peter"
Matt Glasoe
May 15, 2023
5
out of
5
rating by Matt Glasoe
"The whole team did a great job from beginning to end, they were efficient and knew all the answers to my questions, excellent job!"
We responded:
"Matt, thank you for the kind review. Carla, Dori, and Sandy work hard to provide a great experience and your feedback is wonderful affirmation of their efforts. It means a lot to all of us. Thanks again, Matt. We appreciate you! - Peter"
Steve Fiecke
May 4, 2023
5
out of
5
rating by Steve Fiecke
"Very helpful when I need help with my insurance needs."
We responded:
"Hey Steve, Thank you for the great review. Dori, Carla, Sandy, Lanae, and I sincerely appreciate it and we appreciate you! Thanks again! - Peter"
Steven Rehmann
May 2, 2023
5
out of
5
rating by Steven Rehmann
"Carla from Texas along with her co-workers are the “GREATEST” people have on your side..!!! WOWZAAA..!!!"
We responded:
"Thank you Steven! Carla, Dori, Sandy, and Lanae are great and I know they appreciate your kind review. I'm fortunate to work with this great team. Thanks again, Steven. We appreciate you! - Peter"
Rebekah Schoenfeld
May 2, 2023
5
out of
5
rating by Rebekah Schoenfeld
"Easy to get ahold off. Was able to get assistance with copies of car insurance cards the same day in a short period of time through email. Was reel nice while waiting on the line to check my email to confirm I got it."
We responded:
"Thank you Rebekah! Carla, Dori, Sandy, Lanae, and I sincerely appreciate your kind feedback. We continually strive to provide a Remarkable experience and I hope you'll let me know how we can make your experience even better. Thanks again, Rebekah. We appreciate you! - Peter"
Jamie Stender
April 4, 2023
5
out of
5
rating by Jamie Stender
"Amazing and friendly customer service from Peter, Dori, Heather, Sandy, Nate, Lanae and everyone on the State Farm team!"
We responded:
"Jamie, thank you for the positive review. Your feedback means a lot to Dori, Sandy, Lanae and me. We continually strive to improve and if there is anything we can do to make your experience even better, please let me know. Thanks again, Jamie. We appreciate you! - Peter"
Dana Viswanathan
February 16, 2023
5
out of
5
rating by Dana Viswanathan
"They are committed to helping you get and keep the best rates. But above all else, the staff are so friendly and helpful!!"
We responded:
"Dana, thank you for your kind review. Sandy, Dori, Lanae, and I sincerely appreciate the feedback. It's another reminder to me how fortunate I am to work with this team. If there is anything we can do to make your experience even better, please let me know. Thanks again, Dana. We appreciate you! - Peter"
Amy Sluis
January 23, 2023
5
out of
5
rating by Amy Sluis
"I've worked with Peter and his staff at State Farm in Cokato for years...as has many members of my family. The entire staff is very knowledgeable and very responsive to any questions we have. I highly recommend!!"
We responded:
"Thank you Amy! Your positive review means a lot to Dori, Sandy, Lanae, and me. If there is anything we can do to make your experience even better, please let me know. Thanks again, Amy. We appreciate you! - Peter"
Megan Volker
January 17, 2023
5
out of
5
rating by Megan Volker
"Switching to Peter Bortnem State Farm was a fantastic move for me! They came highly recommended and after 6 month of doing my business with them I understand why! The value of service and insurance provided is outstanding. Sandy was fantastic at getting me set up quickly and thoroughly, Lanae is always on top of answering any questions I have and happy to help. The whole team in this office is ready to help and knowledgeable. If you are looking for a professional and skilled group of people that will handle your insurance and treat you like family this is the place to call!"
We responded:
"Thank you Megan! Your kind words mean so much to Sandy, Lanae, Dori and me. We're always looking to improve and I hope you'll let me know how we can make your experience with our office and State Farm even better. Thanks again, Megan. We appreciate you! - Peter"
Brian Morien
November 13, 2021
5
out of
5
rating by Brian Morien
"Great customer service"
We responded:
"Thank you Brian. Your positive review means a lot to Heather, Sandy, Dori, Nate and me. We appreciate you! Thanks again - Peter"
Leonard Wozniak
May 31, 2021
4
out of
5
rating by Leonard Wozniak
"Great"
We responded:
"Leonard, thank you for your kind review. We really appreciate it! Thanks again - Peter"
Jennifer Osberg
December 28, 2020
5
out of
5
rating by Jennifer Osberg
"Very friendly service"
We responded:
"Thank you Jennifer. Dori, Heather, Sandy and I really appreciate your feedback. It means a lot to all of us. Thanks again! - Peter"
Nicole Carlen
January 4, 2020
5
out of
5
rating by Nicole Carlen
"I recently purchased life insurance thru Peter Bortnem’s agency. From being greeted and offered a cup of coffee from Heather, having all my options explained and questions answered by Sandy, Peter and Dori checking time see if there was anything they could help with, I was treated like a valued customer from the moment I walked in. Great Team to work with!"
We responded:
"Nicole, thank you for your kind words. We sincerely appreciate your feedback and welcome any opportunity to improve your experience. Thanks again! - Peter"
Chelsia checkal
November 6, 2019
5
out of
5
rating by Chelsia checkal
"The team goes above and beyond for their customers! Professional, helpful, and always willing to help us understand our policies and advice us if there are discounts or coverage we may be missing out on. Insurance can be confusing and overwhelming so it means a lot to have the peace of mind that my agents office is looking out for my family and they know what they’re doing."
We responded:
"Chelsia, thank you for taking time out of your day to share your thoughts. Your feedback means a lot to everyone on our team. We continually strive to improve and I hope you'll let me know how we can make your experience even better. Thanks again. - Peter"
Shannon Kling
October 31, 2019
5
out of
5
rating by Shannon Kling
"Sandy is very helpful and good in what she does."
We responded:
"Thank you Shannon. We appreciate your feedback!"
Lanae Dahl
October 31, 2019
5
out of
5
rating by Lanae Dahl
"Always willing to go the extra mile...super helpful, willing to listen and friendly staff! Great discounts and rates! Sandy rocks!"
We responded:
"Lanae, Thank you for your kind words. We really appreciate it. Peter"
Leah E
October 31, 2019
5
out of
5
rating by Leah E
"Great insurance place! keeping me updated on up and coming discounts when I ask, explained all coverages clearly and got me the best rates for our family. Never felt pushed into a sale... every person in the office took time to find the right fit for us. Warm atmosphere and great customer service!"
We responded:
"Thank you Leah. We really appreciate your feedback. We continually strive to provide a Remarkable experience for our clients and welcome any ideas to make your experience even better. Thanks again! Peter"
Laura Bergmann
August 26, 2019
5
out of
5
rating by Laura Bergmann
"Lovely people work here!"
We responded:
"Laura, thank you for your kind words. We sincerely appreciate the feedback."